The Virtual Console lineup consists of titles originally released on past home and handheld consoles. The Virtual Console is a line of downloadable video games for Nintendo's Wii and Wii U home video game consoles and the Nintendo 3DS handheld game console.

Wii U: Operational (Will be discontinued on March 27, 2023).

3DS: Operational (Will be discontinued on March 27, 2023).

If you enter a master key to reset your PIN while the Nintendo Switch Parental Controls app is linked to the console, the app will be unlinked, and play activity and play time restriction settings will be deleted.Ĭonsole settings for gameplay restrictions will continue to exist. Select 'Enter Master Key' to input the key provided by Customer Support and choose a new PIN. When getting in contact, please make sure to have your Nintendo Switch console available. Please contact Nintendo Customer Service to receive the master key. You'll receive an enquiry number, which you can provide to Customer Support to receive a master key which is used to reset your PIN.

Then select 'Forgot PIN' on the PIN entry screen by pressing the + Button or the − Button. On the HOME Menu you can either touch the wide, orange Parental Controls icon or open System Settings and select 'Parental Controls', then 'Set Parental Controls'.

You'll have to set a new PIN using the console. If the Nintendo Switch Parental Controls app is not linked You can confirm your current PIN by going to 'Settings' in the Nintendo Switch Parental Controls app and selecting 'PIN'. If the Nintendo Switch Parental Controls app is linked If the console isn't linked to the app, you can receive a master key that lets you choose a new PIN. You can do this even if you delete the app.

Your PIN is also sent to you via email when you set it up or change it. You can confirm your PIN using the Nintendo Switch Parental Controls smart device app, if it's linked to the console. Follow the advice below if you forget your Parental Controls PIN.

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